It is required for all licensed premises to ensure they have an age verification policy in place, relating to the trading of alcohol. This online age verification training course allows you to meet the legal requirements by providing you with a ‘model age verification policy’ and detailing the procedures that need to be followed when verifying the age and I.D. of customers.
100 in stock
Current law on age verification for alcohol sales
Challenging for proof of age
What a policy on age verification should say
Making the decision to ask for proof of age
Explaining why you are asking for a proof of age
Identifying which proofs of age are and are not acceptable
Some common conflict scenarios
Procedures for putting the policy into practice
Refusing a proxy sale of alcohol
Dealing with an angry or abusive customer who won’t take no for an answer
Techniques to adopt if the customer won’t accept a refusal to serve
Your exit from a high-risk situation
Consequences for failing to implement a policy on age verification for the sale of alcohol
Learning online or e-learning courses have several obvious advantages which benefit the student. Being able to learn anytime and in any place 24/7 add flexibility to the process. Choosing the time suits you and to advance your learning.
The coursework is available to the learner to go over again and to revise countless of times before finally taking the exam. Also, should the first results are not satisfactory, you can retake the exam.
You are no longer restricted to set hours and having to rebook another course when the exam results are not as good as you hoped to achieve.
It is the responsibility of retailers to ensure they do not sell age-restricted products online to people who are under the minimum legal age. This means setting up effective systems capable of verifying the age of potential purchasers to ensure they are above the minimum legal age to purchase a product. When assessing such systems account should be taken of legal requirements to take all reasonable precautions and to exercise all due diligence to avoid committing an offence. These legal requirements are a retailer’s defence in consumer protection legislation.
Such systems should be regularly monitored and updated as necessary, to identify and rectify any problems or weaknesses in the system or to keep pace with advances in available technology.
There is no definitive answer as to what constitutes taking all reasonable precautions or exercising all due diligence. However, past court case decisions concerning other areas of consumer protection have established that a retailer’s defence is more likely to fail if positive steps or precautions are not taken, resulting in a conviction.
Risk analysis, including the investigation of the options available to overcome risks, is required to identify and investigate what precautions and steps could be taken.
The following is a guide to possible steps and precautions that retailers could adopt to assist with age verification. However, it should be noted that these may not be suitable for some situations and retailers will need to assess what steps are suitable and appropriate to their circumstances. Retailers may be able to develop other methods of age verification.
Age verification concepts in a fast-moving digital world are challenging in terms of effectiveness. No system is failsafe and any service that relies on remote verification has the potential for errors.
Many websites now require purchasers to register details or to set up accounts for future purchases, which means that age verification checks may only be required for the initial set-up of accounts or on the first purchase from the website.