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Conflict Resolution Dealing With Difficult People e-Book CPD Accredited Training & Certificate UK
16th October 2018
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Conflict Resolution Getting Along In The Workplace e-Book CPD Accredited Training + Certificate

(2 customer reviews)

£12.99 £7.99

Conflict Resolution Getting Along In The Workplace e-Book CPD Accredited Training + Certificate

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.

However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.

100 in stock

Description

Conflict Resolution Getting Along In The Workplace e-Book CPD Accredited Training + Certificate

Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs.

Kerote Ltd Accredited Provider No # 777104

However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships.

This course will give you the tools that will help you resolve conflict successfully and produce a win-win outcome.

Bulk Purchasing Account (ELBA)

Learning Outcomes

  • What conflict is and how it can escalate.
  • The types of conflict and the stages of conflict.
  • The five most common conflict resolution styles and when to use them.
  • How to increase positive information flow through non-verbal and verbal communication skills.
  • Effective techniques for intervention strategies.
  • Ways to manage conflicts to enhance productivity and performance.

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Learning online or e-learning courses has a number of obvious advantages which benefit the student.  Other than being able to learn any time and in any place 24/7 add flexibility to the process. Choosing the time suits you to advance your learning.

The coursework is available to the learner to go over and to revise countless of times before finally taking the exam.  Also, should the first results are not satisfactorily, you can retake the exam again.

You are no longer restricted to set hours and having to rebook another course when the exam results are not as good as you can achieve.

  • Online courses run 24/7
  • You can login from any place as long as you have the username & password
  • The course can be revised again countless of times till the learner is ready
  • Exams can be retaken when the results can be improved
  • Certificate will be issued as soon as the exam was completed in the learner’s name
  • Your results kept safe on our system for further use by the learner
  • Courses are 100% guaranteed CPD Accredited by The CPD Accreditation Group

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Reviews (2)

2 reviews for Conflict Resolution Getting Along In The Workplace e-Book CPD Accredited Training + Certificate

  1. Tracey McKenzie

    So so useful when things get heated up in the office

  2. Richard Wookey

    Part of our learning package

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