Shop

Understand Your Role in the Social Care Sector e-Learning CPD Training
Creative Thinking and Innovation In The Workplace e-Book CPD Training + Certificate UK
18th November 2018
Customer Service Training Critical Elements of Service e-Book Training
Customer Service Training Critical Elements of Service e-Book CPD Training + Certificate
19th November 2018
Show all

CRM An Introduction to Customer Relationship Management e-Book CPD Training + Certificate UK

£6.99

CRM An Introduction to Customer Relationship Management e-Book CPD Training + Certificate

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation.

 

Description

CRM An Introduction to Customer Relationship Management e-Book CPD Training + Certificate UK

Kerote Ltd Accredited Provider No # 777104

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation.

Bulk Purchasing Account (ELBA)

Learning Outcomes

  • Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line
  • Analyse the different components of a CRM plan
  • Develop a checklist for readiness and success in CRM
  • Describe how CRM creates value for organisations and customers
  • Consider developmental roles that have the greatest impact on CRM

Apply Here, Courses Coordinator App

Reviews (0)

Reviews

There are no reviews yet.

Be the first to review “CRM An Introduction to Customer Relationship Management e-Book CPD Training + Certificate UK”

Your e-mail address will not be published. Required fields are marked *

WP Twitter Auto Publish Powered By : XYZScripts.com