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Effective Introduction to Customer Relationship Management CRM e-Book CPD Training & Certificate UK

(1 customer review)

£16.00 £10.00

Effective Introduction to Customer Relationship Management CRM e-Book CPD Training + Certificate

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation.

 

Description

Effective Introduction to Customer Relationship Management CRM e-Book CPD Training + Certificate UK

Kerote Ltd Accredited Provider No # 777104

This course will help you introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help you teach them how to identify who their customers really are, analyse the key components of CRM, and understand how it integrates within an organisation.

Bulk Purchasing Account (ELBA)

Learning Outcomes

  • Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line
  • Analyse the different components of a CRM plan
  • Develop a checklist for readiness and success in CRM
  • Describe how CRM creates value for organisations and customers
  • Consider developmental roles that have the greatest impact on CRM

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CRM An Introduction to Customer Relationship Management e-Book Training

Learning online or e-learning courses has a number of obvious advantages which benefit the student.  Being able to learn anytime and in any place 24/7 add flexibility to the process. Choosing the time suits you and to advance your learning.

The coursework is available to the learner to go over again and to revise countless of times before finally taking the exam.  Also, should the first results are not satisfactory, you can retake the exam again.

You are no longer restricted to set hours and having to rebook another course when the exam results are not as good as you hoped to achieve.

  • Online courses run 24/7
  • You can login from any place as long as you have the username & password
  • The course can be revised again countless of times till the learner is ready
  • Exams can be retaken when the results can be improved
  • Certificate will be issued as soon as the exam was completed in the learner’s name
  • Your results kept safe on our system for further use by the learner
  • Courses are 100% guaranteed CPD Accredited by The CPD Accreditation Group

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Reviews (1)

1 review for Effective Introduction to Customer Relationship Management CRM e-Book CPD Training & Certificate UK

  1. john F

    study of CRM broadened my view on how best to manage and sustain business relationships in a highly competitive environment

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