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Customer Service Training Critical Elements of Service £6.99 Online e-Book CPD Training & Certificate

£16.99 £6.99

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

Description

While many companies promise to deliver an incredible customer experience, some are better at delivering than others.

This course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition.

Kerote Ltd Accredited Provider No # 777104 Core Skills Framework Compliance Package

Learning Outcomes

  • Demonstrate a customer service approach
  • Understand how your own behaviour affects the behaviour of others
  • Demonstrate confidence and skill as a problem solver
  • Apply techniques to deal with difficult customers
  • Make a choice to provide customer service

Apply Here, Courses Coordinator App

Learning online or e-learning courses has a number of obvious advantages which benefit the student.  Other than being able to learn any time and in any place 24/7 add flexibility to the process. Choosing the time suits you to advance your learning.

The coursework is available to the learner to go over and to revise countless of times before finally taking the exam.  Also, should the first results are not satisfactorily, you can retake the exam again.

You are no longer restricted to set hours and having to rebook another course when the exam results are not as good as you can achieve.

  • Online courses run 24/7
  • You can login from any place as long as you have the username & password
  • The course can be revised again countless of times till the learner is ready
  • Exams can be retaken when the results can be improved
  • Certificate will be issued as soon as the exam was completed in the learner’s name
  • Your results kept safe on our system for further use by the learner
  • Courses are 100% guaranteed CPD Accredited by The CPD Accreditation Group

Customer Service Training Critical Elements of Service e-Book Training

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