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Customer Service Training Managing Customer Service e-Book CPD Accredited Training + Certificate UK

£7.99

Customer Service Training Managing Customer Service e-Book CPD Accredited Training + Certificate UK

The need to lead, model, and promote the organisational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

100 in stock

Description

Customer Service Training Managing Customer Service e-Book CPD Accredited Training + Certificate UK

The need to lead, model, and promote the organisational values within a customer service environment is essential for business success. This course will provide you with opportunities to explore your responsibilities within your role as a leader (supervisor or manager) in a customer service environment.

Kerote Ltd Accredited Provider No # 777104

Bulk Purchasing Account (ELBA)

Learning Outcomes

  • Identify ways to establish links between excellence in customer service and your business practices and policies.
  • Develop the skills and practices that are essential elements of a customer service-focused manager.
  • Recognise what employees are looking for to be truly engaged.
  • Recognise who the customers are and what they are looking for.
  • Develop strategies for creating engaged employees and satisfied customers in whatever business units you manage.

Apply Here, Courses Coordinator App

Learning online or e-learning courses has a number of obvious advantages which benefit the student.  Other than being able to learn any time and in any place 24/7 add flexibility to the process. Choosing the time suits you to advance your learning.

The coursework is available to the learner to go over and to revise countless of times before finally taking the exam.  Also, should the first results are not satisfactorily, you can retake the exam again.

You are no longer restricted to set hours and having to rebook another course when the exam results are not as good as you can achieve.

  • Online courses run 24/7
  • You can login from any place as long as you have the username & password
  • The course can be revised again countless of times till the learner is ready
  • Exams can be retaken when the results can be improved
  • Certificate will be issued as soon as the exam was completed in the learner’s name
  • Your results kept safe on our system for further use by the learner
  • Courses are 100% guaranteed CPD Accredited by The CPD Accreditation Group
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